If you receive Empower security alerts, suspect fraud or suspect unauthorized activity on your Empower account, let us know immediately. Call Empower’s Customer Care Center at 844-773-6797 so we can add additional protections to your account.

Change your password and, if you have reused the compromised password, change it in all places. Change all email passwords and add multi-factor authentication to your email accounts.

Then notify all of your financial institutions.

Notify all three credit bureaus:

Empower Retirement, LLC and its affiliates are not affiliated with the author or responsible for third-party content provided.

The credit bureaus listed are not affiliated with Empower Retirement, LLC and its affiliates.

The products available on the Experian site are made available by Experian. Empower Retirement, LLC and its affiliates are not affiliated with Experian or responsible for the products available or the information or content provided. Empower may receive referral payments from Experian.

These best practices are for informational purposes only. They apply to U.S. residents. Security risks and recommendations change frequently. Check this site for updates. Follow the alerts, recommendations and announcements from your service providers, law enforcement agencies and consumer protection agencies.