Contact us
Within the U.S.
1-855-756-4738
Outside the U.S.
1-303-737-7249
TDD/TTY
1-800-766-4952
Cybersecurity is a team sport. Empower is committed to helping you protect your identity, privacy and assets. We want to help you defend yourself against cybersecurity threats, phishing, and other types of fraudulent communications and activities — whether they're conducted through email, text, phone, mail or social media.
Please note: Security alerts are used to validate account activity with you such as a withdrawal of funds, changes to your contact information or adding a new bank account. You must review Empower security alerts and contact Empower’s Customer Service Center at 844-773-6797 immediately if you suspect unauthorized activity. In addition, you must review your Empower account information, including transaction confirmations and statements and notify Empower immediately of any unauthorized account activity.
These tips and best practices can help you stay ahead of cybersecurity threats.